top of page

SHIPPING, CANCELLATIONS & RETURNS

Everything You Need to Know

Shipping & Delivery

Shipping within India takes up to 3 business days for products and 5-7 business days for handcrafted ones. Shipping charges for your order will be calculated during checkout time.

Calligraphy By Sonia is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

All the products in your order will be shipped together in one shipment and working days do not include the weekend + public holidays.

The delivery time varies from 3-7 days depending upon the shipping area. The time may increase in case of orders outside metro cities or in remote areas or due to external factors like pandemics or from the courier partners etc.

Our courier partners are Delhivery, Ecom-express, Amazon Surface.

Cancellation Policy

Your order is eligible for cancellation within 24 hours of it being placed, subject to it has not been dispatched. Your amount will get refunded within 7-10 business days after it has been cancelled.

Refund Policy

Once the order has been delivered it is not eligible for any return, exchange, or refund unless the product received is damaged it is eligible for exchange only.

When the return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your exchange.

If you are approved, then your exchange will be processed.

bottom of page